Project Manager
Gorilla is looking for a Full-Time Project Manager to join the Chicago Team, as we enter what promises to be our biggest growth year to-date.
Gorilla is a 15 year old web design/development agency specializing in ecommerce for multi-channel companies. We have a unique group in a client driven culture looking to expand our reach to exceed the expectations of our clients. This is a full time position with great benefits including PPO health, dental, life, 401k with 3% match, HSA, Corporate Bonus, and caffeine.
Responsibilities
- Responsible for the creation, maintenance and delivery of detailed project plans
- Identifies and scopes client requirements and deliverables
- Creates project goals and milestones
- Identifies, documents, and manages scope or deliverable change requests, whether initiated internally or by the client
- Creates and maintains all project activity
- Coordinates daily tasks and assigns project resources
- Tracks all billable hours to ensure the team is on budget.
- Manages and helps ensure client satisfaction in partnership with the internal team
- Properly notifies the internal team of any risks, weaknesses or opportunities that could impact the success of the project, escalating issues to upper management as appropriate
- Plans for and controls quality by reviewing items before delivery to client; monitoring and enhancing internal and external deliverables/documents; working with internal teams on needed revisions/enhancements
- Coordinates and participates in periodic project reviews
- Maintains an understanding of the client's operating environment and internal processes and procedures that may affect the project's success; serves as point of contact for clients as needed
- Ensures the use of best practices and applies lessons learned from previous projects; shares lessons learned with other project management team members
Requirements
- Displays confidence and enthusiasm when communicating to the client and the internal project team – demonstrates a "can-do" attitude
- Experience in, and a high comfort level with, a fast-paced, deadline-driven culture
- Maintains an understanding of industry trends
- Bachelor's Degree or equivalent work experience
- 3-7 years of relevant experience managing projects, preferably within an interactive agency
- Knowledge of project management principles, methodology and techniques
- Understanding of technical and creative design and development principles
- Proficient in project planning tools and software
- Proven organizational skills and attention to detail
- Strong business writing skills
Preferred
- Experience managing technical projects or implementations strongly preferred
- Experience working directly with developers and designers strongly preferred
- Understanding of Workamajig
- SEO or other online marketing experience
- Experience working directly with developers and designers
- Client facing experience