Built around the concept of "gracious living", Kohler is one of America's largest privately held businesses, with a rich history dating back over 150 years. Made up of a collection of 50 distinct brands whose array of products and services touch the lives of millions of people each day, Kohler is a truly international company that still retains the ethos of its Midwestern roots.

The Gorilla Connection

Serving customers through diverse businesses across 6 continents, Kohler required a technology partner who could provide strategic advice and guidance as well as the tactical capacity to get things done. Starting from a single project, Gorilla has continually contributed to Kohler's global strategy by offering value-added technology recommendations, 3rd party vendor coordination, integration, content management strategy, and website design and development to 3 of Kohler's 4 core business units.

Client Needs

  • Launch B2C Ecommerce Channel
  • Technical Strategy Partner
  • Third Party Integration Planning
  • Usability and Experience Benchmarking

Leveraged Abilities

  • Technology Consulting
  • Front and Back-End Development
  • User Experience Design
  • Systems Selection
  • SEO Strategy

Collaborative Environment

This collaboration has taken many forms. We've consulted on site architecture and provided user experience strategy to unify Kohler’s digital approach across divisions and delivery platforms. We've delivered integration to facilitate direct communication with their CRM system and marketing partners. Lent our expertise to research and recommend technology solutions for a content management system that worked throughout their business. Designed and developed destination sites for brands across their Kitchen & Bath, Global Power and Interiors divisions, as well as their flagship Kohler.com site, and have provided on-going site maintenance and coordination with 3rd party vendors to manage complex site updates. And we continue to work with Kohler today, striving to turn their online challenges into opportunities.