Magento and SAP Hybris Managed Services Plans

When you’re a part of Gorilla Managed Services, you gain access to flexible support agreements backed by a results-oriented team of ecommerce professionals – regardless of who built your online store.

Beyond routine bug fixes, beyond round-the-clock performance monitoring, a dedicated team of certified engineers and ecommerce strategists work relentlessly to drive continuous innovation to your Magento or Hybris application. Gorilla’s suite of enterprise-class support options can not only be tailored to reinforce your application, but also make continuous business-driven improvements.

As a result, we have the capacity to turn your Magento or Hybris implementation into a true growth engine, engendering customer trust, driving incremental sales and higher adoption rates, all while keeping the lights on. This is how Gorilla Managed Services leads your Magento store to its peak performance.

With a decade of Magento experience under our belt, you’ll get to learn a few things along the way. All of this is complimented by the industry’s largest team of Magento-certified developers, make-it-happen account managers, and battle-tested strategists. It’s what we like to call website support with a human touch.

Customer Experience Management

Hybris Marketing capabilities, analytics and insights, SEO, revenue and customer performance reporting. Our value-added services enable us to make strategic insights and roadmaps to help inform actionable next steps.

Dedicated Resourcing

We bring certified Hybris and Magento architects to your account to help instill confidence, focus and in-depth understanding of your specific application, allowing for continuous enhancements.

Collaborative Resourcing

Often utilized as an advisory role or for “heavy lifting” assignments, our architects will work hand-in-hand with your technical staff and in-house team to help lead efforts as you push toward self-sustainability.

Transition Team

Our in-house account managers provide a smooth transition to our clients, offering expert support and guidance, regardless if a previous team launched your site or not.

Shared Model

Experience the benefits of a robust, experienced team of Hybris resources, but without the high cost of global corporate consulting firms, or high overhead of building the team in-house.

Because no two online merchants are alike, our Managed Services plans can be configured to meet your specific needs. Contact us to discuss your configuration and get a quote.