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Defining Digital Transformation Success Metrics

Any true measure of digital transformation success must be looked at holistically.

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“Digital business transformation” is the mandate. But what’s the best approach to measure your organization’s progress during these multi-faceted (and often multi-year) endeavors? The question is perplexing and shared by many who are tasked with leading these initiatives.

We created this whitepaper to help business leaders evaluate their “digital success” holistically. We outline a number of metrics to examine from several different categories, including:

+ Revenue

+ Engagement

+ Organizational Structure

+ Technology

We conclude with a roundup of several emerging and evolving technologies to keep an eye on as you continue on your digital transformation journey.