Insights Forrester Wave™ Analysis: B2B & B2C Commerce Suites Q2 2020 The Forrester Wave™: B2C Commerce Suites, Q2 2020 and Forrester Wave™: B2B Commerce Suites, Q2…Dwayne DoshierJuly 9, 2020
Insights Evaluating The Donation Management Landscape Recent events have demonstrated the importance of supporting organizations and communities in need. Donating is…Katie FiechterJuly 7, 2020
Downloads NEW STUDY REVEALS SURGE IN DEMAND FOR ONLINE B2B PURCHASES AS COVID-19 SLOWS DIRECT SALES Wunderman Thompson Commerce’s B2B Future Shopper Report 2020 shows nearly half of all B2B purchases…Gorilla GroupJune 30, 2020
Insights How to Design a Better Checkout Experience Freddie Vitale with Victoria Harrison It’s believed that by 2023, 91 percent of the American…Gorilla GroupJune 25, 2020
Downloads Lessons from China: What your business can learn from China’s COVID-19 experience Excerpt from Lessons from China: What your business can learn from China’s COVID-19 experience. While…Gorilla GroupJune 18, 2020
Insights User-Generated Content is the New Word-of-Mouth Did you know that 80 percent of all web content is user-generated content (UGC)? From…Victoria HarrisonJune 17, 2020
Insights Designing for Accessibility and Inclusivity Sean Kelly with Victoria Harrison In our recent article about inclusive marketing, we discussed the…Gorilla GroupJune 12, 2020
Downloads The State of Commerce Experience, a Forrester Research Study, commissioned by Bloomreach 65% of consumers and 79% of B2B customers face challenges when researching or purchasing online.…Gorilla GroupJune 10, 2020
Downloads The Future Shopper Report 2020 The customer journey is no longer linear, and Amazon has quite a hold over some…Gorilla GroupJune 5, 2020
Insights COVID-19 and Ecommerce: What the Data Says Part III As many countries begin taking steps toward re-opening economies and lifting restrictions, we wanted to…Gorilla GroupMay 29, 2020
Events B2B Marketplaces: The mega trend everyone is betting on. Are You in? What: B2B Marketplaces: The mega trend everyone is betting on. Are you in? When: Thursday,…Gorilla GroupMay 27, 2020
Insights PODCAST: Building a Commerce Experience Agency Bloomreach has started a podcast series called The State of Commerce Experience, which features discussions…Gorilla GroupMay 22, 2020
Insights Digital Optimization for Greater Customer Engagement Imagine having access to detailed data that outlines your customers’ unique preferences, pain points, online…Sarah RussomMay 21, 2020
Insights Enhanced Ecommerce Data with Google Tag Manager At Gorilla Group, our Analytics and Insights practice is constantly evolving and improving in order…Gorilla GroupMay 18, 2020
Events Virtual Event on ‘The State of Commerce Experience: B2B in North America’ Hosted by Bloomreach and Gorilla Group, a Wunderman Thompson Company Mountainview, CA -- May 14,…Gorilla GroupMay 15, 2020
DownloadsInsights SAP Commerce Performance Tuning Performance tuning, in general, is both an art and a science.Chris KostakisMay 12, 2020
Insights Web Content Accessibility Guidelines, ADA Compliance, and Success Criteria Note: there are guidelines in place, but no set definition of what constitutes ADA compliance,…Katie FiechterMay 4, 2020
Downloads Crisis Response: Quick Wins and Long-term Digital Strategies We have been living in a state of mass uncertainty for the majority of 2020,…Gorilla GroupApril 27, 2020
Insights What you need to know about COVID-19 tax relief Our partner Avalara provides us with a guest post explaining how sales tax relief is…Gorilla GroupApril 24, 2020
News Gorillas Doing Good During this difficult time, it is important to recognize those who are helping in both…Gorilla GroupApril 22, 2020
Insights COVID-19 and Ecommerce: What the Data Says Part II As the unprecedented COVID-19 situation continues to unfold, we’ve been tracking the performance of dozens…Gorilla GroupApril 20, 2020
Downloads Green Commerce: Ecommerce Considerations for CBD and Cannabis Brands CBD and Cannabis brands are starting to gain momentum due to the increase in legalization…Gorilla GroupApril 14, 2020
Insights Adobe DTM to Adobe Launch Transition Plan Those who use Adobe's Dynamic Tag Management (DTM) tool likely know that it will be…Gorilla GroupApril 9, 2020
News Gorilla Awarded 2020 Magento Commerce: Delivery Quality Solution Partner of the Year We are proud to announce that we have been recognized as the 2020 Magento Commerce…Gorilla GroupApril 6, 2020
Insights Owning the Ecommerce Experience is Essential for “Nonessential Businesses” In mid-March, Amazon announced temporary shipping restrictions to contend with the increased order volume brought…Danny BishopApril 2, 2020
Insights COVID-19 and Ecommerce: What the Data Says You don’t need another article telling you that we’re in a strange, sometimes distressing situation…Gorilla GroupMarch 26, 2020
Insights Thoughts On Owning Your Digital Present and Future Editor’s Note: In this unprecedented situation, every business is experiencing a unique set of challenges.…Randy KohlMarch 23, 2020
Insights What’s New in Digital Experiences? .New Web Domains The ‘What’ of .New Domains In 2018, Google introduced a little time-saving trick, .new (dot…Gorilla GroupMarch 17, 2020
Events Webinar: Deliver B2B Commerce Success in 2020 B2B companies face complex issues every day due to an ever-evolving marketplace. In order to…Katie FiechterMarch 16, 2020
Insights Ecommerce – Marketing Connector: A Versatile Marketing Automation Tool It is becoming increasingly important for brands to be able to deliver multichannel commerce experiences…Katie FiechterMarch 12, 2020
Insights The Case for Content Governance in Digital Experiences With the massive amount of digital content that’s put in front of our eyes, it’s…Tara McMeekinMarch 2, 2020
Downloads PODCAST: Should Your B2B Business Be Selling on Amazon? Amazon has dominance over the digital commerce industry with over 200,000 B2B businesses now selling…Katie FiechterFebruary 28, 2020
Insights Qualtrics 101: Experience Management in The Experience Economy The Experience Economy Experiences are becoming just as, if not more, important than products and…Katie FiechterFebruary 20, 2020
Insights The Security Conscious Partner With Nathanael Tombs, Security Practice Lead With trust so critical in ecommerce, it’s imperative that…Katie FiechterFebruary 14, 2020
Insights Securing User Data with Adobe Analytics and Adobe Target The increased push for browser security over the last several years produced two standards –…Gorilla GroupFebruary 7, 2020
Insights Gorilla IP: Magento Marketo Connector This has been updated to reflect new enhancements introduced as part of the ongoing product…Haley BoblinkJanuary 30, 2020
Insights BOPIS AND BEYOND: ELEVATING THE OMNICHANNEL EXPERIENCE In an age where access to information is unprecedented and retail behemoth, Amazon, floats above…Gorilla GroupJanuary 28, 2020
Insights 2020 Social Trends As we kick off the new year, businesses must get their 2020 digital strategies in…Victoria HarrisonJanuary 23, 2020
Insights The Business Case for Doing the Right Thing Inclusivity, diversity, social awareness — these concepts are worth a lot more than the annual…Danny BishopJanuary 14, 2020
Insights Can Progressive Web Apps Breakthrough in 2020? Progressive Web Apps, more commonly referred to as PWAs, are not new. In fact, I…Randy KohlJanuary 7, 2020
Insights Wrapping Up 2019 Happy Holidays! It has been an amazing and busy year here at Gorilla Group. We…Gorilla GroupDecember 20, 2019
Downloads Building A Better Customer Experience: A B2B Case Study It isn’t just consumer-facing brands that are taking the subject of digital customer experiences seriously.…Gorilla GroupDecember 6, 2019
Insights SAP Commerce Cloud: Content Indexing & Search Consumers, now more than ever, are looking to be deeply informed and knowledgeable about the…Gorilla GroupDecember 5, 2019
Insights Gorilla Group’s Magento 2 SEO Module Search Engine Optimization (SEO) is a frequently changing practice that is constantly evolving around Google…Gorilla GroupDecember 3, 2019
Insights Reimagining the Customer Journey to Understand Customer Lifetime Value Companies have long thought about the customer journey in the context of touchpoints. The touchpoints…Moriah WayNovember 26, 2019
Insights Domino’s Case Highlights Why Accessibility is Key to Your Ecommerce Business’ Future In a digital-first world, it’s incumbent upon businesses to ensure that customers can access the…Tara McMeekinNovember 21, 2019
Insights Closer Look: Bloomreach Search & Merchandising Consumers crave personalized experiences from the moment they enter a website until the transaction is…Victoria HarrisonNovember 11, 2019
Insights Making Your Data Work Harder for the (Marketing) Money With countless tools available, mining customer data is a common practice, and according to Vision…Gorilla GroupNovember 6, 2019
Downloads B2B Ecommerce Benchmarking Report, 4th Ed. It’s true. Change is the only constant... Since we began publishing our B2B Ecommerce Benchmarking…Randy KohlOctober 31, 2019
News Gorilla Wins Bloomreach Americas Partner of the Year Award Gorilla Group, a Bloomreach Gold Partner, is excited to announce that we’ve received the Bloomreach…Gorilla GroupOctober 30, 2019