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What’s In Store: The Hybrid Future of Retail
Don’t panic. Act with a sense of urgency. That’s our message to retailers trying to compete in this era of omnichannel disruption.
In our latest executive brief, we review future-looking, hybrid engagement strategies for retailers across each step of the customer journey. Retail isn’t dead. It’s just changed. Here’s what we see for the future.
- Evolving physical retail to deliver the most impact and highest returns
- Bringing digital touch points into the physical experience
- New retailing models & experiential commerce
- The future of the shopping mall, emerging technologies, and more
